All patients should familiarize themselves with the terms of their insurance coverage and the insurance plans accepted at AdventHealth. This will help you understand the hospital’s billing procedures and charges.

If there is a question about your insurance coverage, a member of the Patient Access department will contact you or a member of your family while you are here. Following is some information AdventHealth, formerly Metroplex Health System, will need in order to be able to process your claim.

What We Need to Help You

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Insurance Accepted at AdventHealth

Please review this page for a list of insurance plans accepted at AdventHealth.

Please note: This insurance list is always evolving, so please be sure to confirm prior to scheduling.

Government

  • Humana Military Healthcare Government
  • TRIWEST VA
  • Uniformed Services Family Health Plan (Christus)

Commercial

  • Aetna Health Inc. HMO/PPO
  • Beech Street Corporation PPO
  • Blue Cross Blue Shield of Texas HMO/PPO/Traditional
  • Cigna HealthCare of Texas HMO/PPO
  • First Care HMO/PPO
  • First Health Network PPO
  • HealthSmart Preferred Care PPO
  • Humana TX HMO
  • MultiPlan, Inc PPO
  • Plan Vista Solutions, Inc/NPPN/Stratose PPO
  • Scott and White Health Plan HMO/PPO
  • Texas True Choice PPO
  • United HealthCare of Texas, Inc. HMO/PPO

Medicaid

  • Amerigroup Texas HMO - Medicaid
  • Scott and White Health Plan HMO - Medicaid
  • Superior HealthPlan, Inc. HMO - Medicaid
  • United Healthcare HMO - Medicaid

Medicare

  • AllWell by Superior HMO - Medicare
  • Humana Health Plan, Inc. HMO/PPO/PFFS Medicare
  • Scott and White HMO - Medicare
  • WellCare Health Plans of Texas HMO - Medicare
  • Ascension Complete HMO/PPO
  • United Health Care of Texas (Only for TRS-Care) Medicare PPO - Medicare

Exchange

  • AmBetter by Superior Exchange - HMO

Behavioral Health

  • Beacon Health Options Psychiatric
  • Humana Behavioral Health (aka LifeSynch/Corphealth) Psychiatric
  • Magellan Behavioral Health Psychiatric
  • United Behavioral Health Psychiatric - HMO
  • ValueOptions TRICARE Psychiatric